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Terms & Conditions

These Terms govern your relationship with the operator of the website available at winward-au.com and your use of the services described and reviewed on Winward (the "Website"). By accessing or using the Website, you confirm that you have read, understood and agree to be bound by these Terms as amended from time to time. If you do not agree, you must not use the Website or any related services. These Terms are effective from 1 January 2026 and supersede all previous versions applicable to users located in Australia.

Definitions

For the purposes of these Terms, the following expressions have the meanings set out below, unless the context requires otherwise:

  • "Website" means the site operated at winward-au.com, together with all sub-pages, and the associated review content referred to as Winward.
  • "Operator" means the entity or entities that own or control the Website and provide access to its content and related services. Specific company registration, legal address and licence details are not specified and are, to the best of our knowledge, not verified for Australia.
  • "Winward" or "Winward Casino" means the offshore online casino brand historically associated with the domains winwardcasino.ag and winward.vip, which is the subject of the informational review on Winward. Any actual gambling services under these or other domains are operated separately from the Website.
  • "User", "you" or "Player" means any natural person who accesses, browses or otherwise uses the Website, whether or not they create any account or interact with third-party gambling services.
  • "Account" means a user profile or registration created on the Website (if and when available) or, where clearly indicated, an account held with a third-party gambling operator such as Winward Casino. References to third-party accounts are for explanatory purposes only.
  • "Bet" means any stake, wager or similar gambling transaction placed by a User with a third-party gambling operator. No bets can be placed on or through the Website itself.
  • "Wager" has the same meaning as Bet and also refers to the total amount staked to meet any wagering requirement attached to a promotion or bonus with a third-party operator.
  • "Bonus" means any promotion, incentive, free spins, bonus credits or similar benefit that may be offered by a third-party operator such as Winward Casino. The Website does not itself grant or pay Bonuses but may describe or review them.
  • "Content" means all text, graphics, images, logos, reviews, comparisons, tables, software, underlying code and any other material published on the Website.
  • "Services" means the informational, comparison, review and referral services provided through the Website in relation to Winward and other gambling brands, but expressly excludes the provision of actual gambling services.
  • "Third-Party Operator" means any remote gambling service provider, including but not limited to Winward Casino and other brands associated with Blacknote Entertainment Group, which operates independently of the Website.
  • "Interactive Gambling Laws" means the Interactive Gambling Act 2001 (Cth) and any associated rules, standards or directions issued by the Australian Communications and Media Authority (ACMA), as amended from time to time.
  • "Prohibited Service" means a gambling service which is illegal to provide to persons in Australia under the Interactive Gambling Laws and which may be the subject of ACMA blocking requests.

Account Registration

The Website is primarily an informational review site; however, limited functionality may require or allow you to create a User Account (for example, to save favourites, subscribe to updates or post comments). This section governs registration on the Website and provides guidance regarding any related third-party gambling accounts.

Eligibility and age requirements

  • Minimum age: You must be at least 18 years old to access or use the Website. By using the Website, you confirm that you are 18 years of age or older and legally capable of entering into binding contracts in your place of residence.
  • Australian residence: The Website targets Australian Users for informational purposes only. It does not authorise or invite you to use any Prohibited Service and does not itself provide gambling services.
  • Local restrictions: If you access the Website from outside Australia, you are solely responsible for ensuring that your use of the Website and any third-party gambling services complies with the laws of that jurisdiction.

Website account creation and verification

  • Registration details: To create an Account on the Website (if available), you may be required to provide a valid email address, a password and other information that is accurate, complete and kept up to date.
  • Email verification: The Operator may require you to verify your email by clicking a confirmation link. Access to certain features may be restricted until verification is completed.
  • KYC for gambling services: Any know-your-customer (KYC) checks, identity verification, or documentation requirements for deposits, withdrawals or betting are imposed and administered solely by the relevant Third-Party Operator (such as Winward Casino) and not by the Website.

User obligations

  • Accuracy of data: You warrant that all information you supply to the Website and, where applicable, to any Third-Party Operator is true, accurate and not misleading. You must promptly update any changes.
  • Password security: You must keep your login credentials confidential and not share them with any third party. You are responsible for all activities carried out under your Website Account, whether authorised by you or not.
  • Unauthorised access: You must notify the Operator promptly at [email protected] if you suspect that your Website Account has been compromised.
  • Single account: The Operator may limit you to a single Website Account. Creation of multiple accounts to circumvent any controls or restrictions is prohibited.

Important Australian legal notice regarding gambling accounts

  • No gambling accounts on the Website: You cannot open a real-money gambling account on winward-au.com. Any registration or account you create with Winward Casino or other offshore operators is governed solely by their terms and is independent from these Terms.
  • Illegal offshore services: According to public information from ACMA (including media release 26/2021 and the ACMA blocking register), Winward Casino and associated mirror domains have been the subject of blocking requests as illegal offshore gambling services for Australian users under the Interactive Gambling Act 2001.
  • User responsibility: You are solely responsible for understanding that participation in Prohibited Services may be illegal and for refraining from engaging in any unlawful gambling activity.

Betting & Gameplay Rules

The Website does not itself offer or facilitate betting or gameplay with real money. Any betting or gameplay occurs exclusively on Third-Party Operator platforms (such as Winward Casino) and is governed by their own rules and terms. The following provisions clarify your responsibilities when interacting with such services after following links or information from the Website.

Nature of information on betting and games

  • Informational only: Descriptions of minimum and maximum bets, pay-out percentages, bonus features, or game rules (including for "Book of Dead" and other slots) are provided strictly for information. They may be incomplete, outdated or differ from the actual rules applied by the Third-Party Operator at any given time.
  • No guarantee of availability: The Operator does not guarantee that any particular game, table, betting limit or feature described on the Website is available, lawful or accessible from Australia.
  • User verification: Before placing any Bet or Wager with a Third-Party Operator, you must read and understand that operator's terms, rules, pay-tables and house policies directly on their platform.

Placing, modifying and cancelling bets with third parties

  • Independent relationship: Any Bet or Wager you place with a Third-Party Operator is exclusively between you and that operator. The Operator of winward-au.com is not a party to such transactions.
  • Bet limits and types: Minimum and maximum Bet amounts, available bet types (e.g., slots spins, live table stakes, jackpots) and payout rules are determined solely by the Third-Party Operator and may change without notice.
  • Cancellation and modification: Whether you can cancel or modify a Bet, and in what circumstances, depends on the applicable rules of the Third-Party Operator. The Operator of this Website has no authority to change or override those rules.

Conduct in live casino and chats

  • Website interactions: Where the Website allows comments, reviews or other user-generated content, you must not post material that is defamatory, abusive, threatening, hateful, discriminatory, obscene, or otherwise unlawful.
  • Third-party chats: Any in-game chat or live casino communication is moderated and controlled by the relevant Third-Party Operator. Typical prohibitions include:
    • Insults, harassment, hate speech or threats
    • Promotion of illegal activity, including unlawful gambling
    • Spamming, advertising or soliciting other users
    • Collusion, cheating or using multiple accounts to gain unfair advantage
  • Fraud and abuse: You must not attempt to manipulate outcomes, exploit software bugs, use bots or automated systems, or engage in any activity that constitutes fraud or abuse in relation to any game or Bonus.
  • Australian law awareness: You acknowledge that participation in or facilitation of Prohibited Services to persons in Australia may contravene the Interactive Gambling Act 2001 and that you must not use this Website to promote or encourage such activity.

Bonus Terms

The Website may describe or review promotional offers related to Winward Casino or other offshore operators, including welcome packages, free spins, cashback and loyalty schemes. These Bonus Terms clarify that:

  • All Bonuses are offered, administered and paid exclusively by the relevant Third-Party Operator.
  • Bonus availability and conditions may vary by country and may not be legally available to Users in Australia.
  • The Operator does not itself grant Bonuses, has no control over their terms and makes no promise that any described Bonus is lawful, current or accurate for Australian Users.

Activation and wagering requirements

  • Eligibility: Eligibility for any Bonus, including geographic eligibility for Australian residents, is determined solely by the Third-Party Operator. Many offshore operators expressly prohibit players from Australia and may close accounts or void winnings if residency is misrepresented.
  • Activation steps: Typical activation conditions (such as entering a promo code, making a minimum deposit, or opting-in) are described on the Third-Party Operator's website. You must review those terms directly before participating.
  • Wagering requirements: Any turnover or wagering requirements (for example, 35x Bonus amount) are set and enforced by the Third-Party Operator. The Website does not calculate, track or enforce such requirements and cannot resolve any dispute relating to them.
  • Time limits: Time limits for using Bonuses (e.g., 7 - 30 days) are determined by the Third-Party Operator and may change. You must consult the latest terms on their platform.

Prohibited games and bonus abuse

  • Game restrictions: Many Bonuses exclude certain games, bet types or strategies from contributing to wagering (for example, low-risk roulette bets, some jackpots, or specific slot titles). The applicable exclusions are defined by the Third-Party Operator.
  • Bonus abuse: Activities that may be treated as Bonus abuse typically include:
    • Opening multiple accounts or using multiple identities to claim the same Bonus repeatedly
    • Placing minimal-risk bets to artificially clear wagering requirements
    • Using VPNs or false residence information to access country-restricted Bonuses, including where access from Australia is prohibited
  • Consequences: A Third-Party Operator may cancel Bonuses, void associated winnings, or close accounts suspected of abuse. The Website has no authority to reverse such decisions.

Combining promotions

  • One offer at a time: In most cases, Bonuses cannot be combined unless expressly allowed by the Third-Party Operator. The default rule is that only one active Bonus may be used per Account or per deposit.
  • Priority of operator terms: If there is any inconsistency between Bonus information on the Website and the terms stated by the Third-Party Operator, the latter will prevail. You must always rely on the operator's official terms.
  • Australian illegality note: The description of any Bonus for a Prohibited Service is provided solely for informational and review purposes. It does not constitute an invitation to Australian residents to participate in that Bonus or any associated gambling service.

Payments & Withdrawals

The Website does not process deposits, withdrawals or real-money transactions. Any information regarding payment methods, limits or processing times related to Winward Casino or similar brands is provided strictly as a review of third-party practices and may not be up to date or lawful in Australia.

Deposit methods and conditions (third-party operators)

  • Common methods: Third-Party Operators may offer credit/debit cards, e-wallets, bank transfers, prepaid vouchers or cryptocurrencies. Availability varies by country and payment provider.
  • Australian restrictions: Due to Australian regulatory measures (including ACMA blocking actions and financial institution policies), certain payment methods to offshore illegal gambling sites may be blocked or reversed. The Website does not encourage or facilitate any attempt to circumvent such measures.
  • Fees and exchange rates: Any fees, currency conversion charges or limits applied to deposits or withdrawals are imposed by the payment provider and/or the Third-Party Operator. The Website does not receive or handle your funds.

Withdrawals and verification

  • KYC procedures: Before processing withdrawals, Third-Party Operators typically require identity verification (passport, ID card, proof of address, payment method verification). These procedures are outside the control of the Website.
  • Processing times: Statements about typical withdrawal times (e.g., 24 - 72 hours) are indicative only and based on publicly available or historical information. Actual times may differ significantly.
  • Operator-imposed limits: Maximum withdrawal per transaction, per day, week or month is determined by each Third-Party Operator. The Website cannot alter such limits.

Refunds and chargebacks

  • No refunds by the Website: The Operator of winward-au.com does not accept deposits and cannot issue refunds or credit winnings.
  • Bet and bonus refunds: Any decision to refund a Bet or Bonus (for example, due to a game malfunction) is made solely by the Third-Party Operator according to its own terms.
  • Chargeback risk: Initiating a chargeback through your bank or card issuer regarding payments to a Third-Party Operator may lead to account closure or disputes with that operator. The Website is not involved in such disputes.

Financial and legal responsibility of users in Australia

  • Illegal offshore gambling: You acknowledge that ACMA has identified Winward Casino and related domains as illegal offshore gambling services targeting Australians and has requested ISPs to block access. Transactions with such services may breach Australian policy objectives.
  • User duty: You must not rely on the Website as financial, legal or tax advice, and you remain fully responsible for any financial losses or legal consequences arising from transactions with offshore gambling operators.

Limitation of Liability

This section explains the extent to which the Operator accepts responsibility for your use of the Website, while acknowledging that the Website is not itself a gambling operator. Nothing in these Terms operates to exclude any liability that cannot be excluded under applicable Australian law, including the Australian Consumer Law (ACL) to the extent it applies.

Operator's obligations

  • Information and fairness: The Operator will use reasonable efforts to ensure that the Content on the Website is presented fairly, accurately and in a manner that is not misleading at the time of publication, based on publicly available information.
  • Technical operation: The Operator will take reasonable measures to maintain the availability and security of the Website, but provides it on an "as is" and "as available" basis.
  • No gambling provision: The Operator does not provide gambling services, process bets, hold player funds or determine game outcomes. Responsibility for such matters lies solely with the relevant Third-Party Operator.

Exclusions of liability

  • Third-party services: To the maximum extent permitted by law, the Operator is not liable for any loss, damage, cost or expense (including loss of data, loss of profits, loss of chance or opportunity, or indirect or consequential loss) arising out of or in connection with:
    • Your reliance on any Content relating to Winward Casino or any other Third-Party Operator;
    • Your access to or use of any Third-Party Operator websites, apps or services;
    • Any act or omission of a Third-Party Operator, including refusal of service, denial of withdrawals, Bonus changes or account closure.
  • Technical failures: The Operator accepts no responsibility for technical failures, system errors, corrupted data, network interruptions, ISP issues, distributed denial-of-service attacks or other events outside its reasonable control that may temporarily disrupt access to the Website.
  • Accuracy and timeliness: The Operator does not warrant that Content will always be up to date, complete or accurate, especially in relation to offshore operators which may change terms without notice or be blocked or targeted by ACMA.

Maximum liability

  • Cap on liability: Subject to non-excludable rights under applicable law, the total aggregate liability of the Operator to you for any claim arising out of or in connection with your use of the Website is limited to the greater of:
    • the amount (if any) you have paid to the Operator for access to premium Website services in the 12 months preceding the event giving rise to the claim; and
    • AUD 50.
  • No liability for bets: Because the Website does not accept or process Bets, under no circumstances will the Operator's liability exceed the notional amount of any Bet or Wager you placed with a Third-Party Operator, and in any case, such liability is excluded to the fullest extent permitted by law.

Intellectual Property Rights

All intellectual property rights in and to the Website and its Content are owned by or licensed to the Operator and are protected by copyright, trademark and other applicable laws.

Ownership of content

  • Protected materials: The structure, design, layout, text, articles, reviews, graphics, logos, icons, images, audio-visual materials, databases and underlying software of the Website are protected works. All rights are reserved.
  • Third-party marks: Names and logos of Third-Party Operators, including "Winward Casino" and other brands associated with Blacknote Entertainment Group, are used for identification and review purposes only and may be registered trademarks of their respective owners.

Permitted use

  • Personal use: You may view, print and temporarily download extracts of the Content for your own personal, non-commercial use, provided you do not remove any copyright or proprietary notices.
  • No derivative works: You must not modify, translate, adapt, reverse engineer, decompile or disassemble any part of the Website or its software except to the extent permitted by mandatory law.

Prohibited use

  • No copying or distribution: You must not copy, reproduce, redistribute, publicly display, sell, resell, license or otherwise exploit any part of the Website or its Content without the Operator's prior written consent.
  • No automated scraping: Use of bots, spiders, crawlers, or any automated means to access or extract Content for commercial or competitive purposes is strictly prohibited.
  • Infringement consequences: Unauthorised use of the Website or its Content may result in civil and/or criminal liability and may prompt the Operator to take legal action to protect its rights.

Privacy & Data Protection

Your privacy is important to the Operator. The collection and use of your personal information in connection with the Website is governed by the Website's Privacy Policy, as updated from time to time.

  • Privacy Policy reference: By using the Website, you acknowledge that you have read and understood the Privacy Policy and agree that your personal data will be collected, used, stored and disclosed in accordance with it.
  • Scope: Personal data may include, for example, your email address, IP address, device information, usage data and any information you voluntarily submit via contact forms, including to [email protected].
  • Third-party services: Where the Website uses third-party analytics, advertising or affiliate tracking services, those third parties may also process your data in accordance with their own privacy policies.
  • No control over operator data: Any personal or financial data you provide directly to Third-Party Operators (such as Winward Casino) is subject to their privacy policies, not to the Website's Privacy Policy or these Terms.

Changes to Terms

The Operator may modify these Terms at any time to reflect changes in law, regulatory guidance (including updates from ACMA), industry practices or the nature of the Services provided through the Website.

Notification of updates

  • Publication on Website: Updated Terms will be posted on the Website with an amended "effective date". The Operator may also highlight significant changes via a banner, pop-up notice or similar mechanism.
  • Email notification: Where you have registered an Account on the Website and provided a valid email address, the Operator may send you notice of material changes to these Terms at that address.

Acceptance of updated Terms

  • Continued use: By continuing to access or use the Website after any changes take effect, you are deemed to have accepted the updated Terms.
  • Right to discontinue: If you do not agree with any change to these Terms, you must discontinue use of the Website and, if applicable, close your Website Account.
  • Historic versions: For clarity or regulatory review, the Operator may retain prior versions of these Terms, which will be made available upon reasonable request where required by law.

Termination & Suspension

The Operator may suspend or terminate your access to the Website or your Website Account in certain circumstances. This section does not apply to any accounts you hold with Third-Party Operators, which are governed by their own terms.

Grounds for suspension or termination

  • Breach of Terms: The Operator may suspend or terminate your Website Account, or block your access to all or part of the Website, if you materially breach these Terms or any applicable policies.
  • Unlawful or abusive conduct: Grounds may include, without limitation:
    • Use of the Website to promote or facilitate Prohibited Services to Australians in breach of the Interactive Gambling Laws;
    • Posting defamatory, abusive, hateful or otherwise unlawful content;
    • Attempting to gain unauthorised access to the Website or interfering with its operation;
    • Engaging in fraud, deception, or misuse of any contact channels.
  • Regulatory or security reasons: The Operator may suspend or restrict access where necessary to comply with applicable law, respond to regulatory directions (including from ACMA), or address security, technical or operational issues.

Procedure and consequences

  • Notice: Where reasonably practicable, the Operator will notify you by email (if available) of the reasons for suspension or termination of your Website Account, and may, at its discretion, provide an opportunity to respond.
  • Effect on content: The Operator may remove or disable access to any user-generated content you have posted on the Website if it reasonably considers that content to be in breach of these Terms or applicable law.
  • No impact on third-party accounts: Termination of your access to the Website does not automatically terminate or affect any gambling accounts you hold with Third-Party Operators; such matters must be resolved directly with them.
  • Survival: Provisions of these Terms relating to intellectual property, limitation of liability, governing law and jurisdiction, and any other clauses which by their nature should survive termination will continue to apply.

Governing Law & Jurisdiction

This section explains which law applies to these Terms and how disputes may be resolved.

Applicable law

  • Governing law: To the extent permitted by conflict-of-laws rules, these Terms and any dispute arising out of or in connection with them or the Website are governed by the laws of New South Wales, Australia.
  • Mandatory consumer protections: Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies that may apply under the Australian Consumer Law or other mandatory provisions of Australian law, to the extent they cannot lawfully be excluded.

Dispute resolution and jurisdiction

  • Initial resolution: If you have a concern or dispute relating to the Website, you should first contact the Operator via [email protected], providing full details and any supporting evidence.
  • Negotiation: The parties will attempt in good faith to resolve the dispute through negotiation within a reasonable period (normally 30 days) after the Operator acknowledges your complaint.
  • Court proceedings: Subject to any mandatory dispute resolution schemes provided by Australian law, you and the Operator submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia in respect of any dispute arising under or in connection with these Terms.
  • Third-party operator disputes: Any dispute you may have about deposits, withdrawals, bets, Bonuses or account status with Winward Casino or other offshore operators must be addressed directly to those operators. The Operator of winward-au.com is not a party to such disputes and has no authority to adjudicate or resolve them.

Regulatory note concerning offshore gambling

  • ACMA oversight: You acknowledge publicly available information indicating that Winward Casino and related mirror domains are considered illegal offshore gambling services and have been the subject of ACMA blocking requests under the Interactive Gambling Act 2001.
  • No endorsement: The Website does not endorse, promote or authorise the provision of Prohibited Services to persons in Australia. Any references to such services are for review, information and harm-awareness purposes only.

Contact Information

If you have any questions about these Terms, the Website, or wish to provide feedback or lodge a complaint, you may contact the Operator using the following details:

  • Customer Support Email: [email protected]
  • Telephone: not specified
  • Website: https://winward-au.com
  • Related mirror domains for review context only:
    • https://winwardcasino.ag
    • https://winward.vip
    These domains are mentioned solely for informational purposes in connection with Winward and may be subject to ACMA blocking or other regulatory actions in Australia.
  • Contact forms: A generic email/contact form may be available on the Website's "Contact Us" page (URL not specified). Any information submitted via such form will be processed in accordance with the Privacy Policy.
  • Mailing or legal address: not specified. No verified registered office or legal address for the offshore operator group (including Blacknote Entertainment Group) is currently available for Australian users.

Because the corporate structure, registration details and licensing status of the offshore operators associated with Winward Casino are not verified and, to the best of our knowledge, no valid Australian licence exists, you should exercise extreme caution, seek independent legal advice where appropriate, and refrain from engaging with any gambling service that may be illegal for persons located in Australia.